



FAQs
My creations are available exclusively through my website. I do not currently supply any retail outlets.
I'm not currently taking commission orders.
I'm sorry but I am unable to offer layaway as a payment option.
Yes, we offer worldwide shipping but unfortunately due to changes in Extended Producer Responsibility with regards to packaging legislation (1 January 2023), and more recently new EU General Product Safety Regulations legislation (13 Ddecember 2024), I DO NOT SHIP to the following European countries:
Austria
Belguim
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
France
Finland
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Please keep in mind that overseas customers are responsible for all charges imposed by their local Customs and Excise office. Import duties are not included within the delivery charge. Any duties will have to be paid to the delivery service before the item is released for delivery. I cannot circumvent these charges, and under no circumstances will I undervalue the parcel to avoid them. It is an offence for me to do so and may result in a heavy fine or export ban, so please do not ask me.
On January 1, 2019, Germany’s Packaging Act (VerpackG) came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).
Bears by Victoria Allum is now registered with LUCID, which is the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Central Agency Packaging Register – ZSVR).
Producers/distributors pay a license fee to the dual system for the collection, sorting and recycling of the packaging they introduced to the market. My Dual System partner is Activate by Reclay.
Please recycle my packaging where possible - thank you!
No, I do not sell my patterns.
At this time I do not supply any shops or retailers.
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